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Frequently Asked

Memberships, billing, license plates and cancellations — the things folks actually ask us at the wash, answered in full.

Joining the Club

Plans cover one vehicle. To save on up to three more, see the Family Plan — five vehicles or more is a Fleet Plan.

Billing & Your Plan

Your plan recharges automatically on your anniversary date each month — no re-signing, no re-entering a card. Shine Club plans run $25–$40 a month depending on the wash you pick; the full breakdown is on Wash Packages.

Cancelling

Cancel in the customer portal any time — we just ask for seven days’ notice before your billing date.

Ready to join? Sign up in person at either wash — a team member will walk you through it.

Wash Package Pricing

Talk to a Human

Our team is at the greeting area every day we’re open — or reach us here and we’ll sort it out.

Email us

contact@shinetimecw.com

Questions about billing, plates or plans — we read every one.

Open hours

  • Monday – Saturday8am – 8pm
  • Sunday9am – 7pm

Carrollton US 27 and Buford.